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Career Highlights

Resume (PDF)

Cover letter (PDF)

Professional Certifications

Identity & Access Management (IAM)

Fiero Productivity System (2022-2024)

Directing one of HCA Healthcare's largest departments (10 managers & 132 coordinators), I developed the Fiero Productivity System, which is an achievement-based system.

An achievement economy is limited solely by a leader's creativity, understanding of human motivation and mastery of analytics

Download the Fiero Walkthrough PDF and experiment with the Fiero Concept here.


Rolebasing Revealed: The Unified Model of Rolebasing (2023)

Two challenges in rolebasing large populations are:

  • Condensing millions of data elements into meaningful and simple metrics

  • Combining rolebasing & access management (provisioning focused) objectives

For example, the question below is seemingly straightforward.

Q: What is the state of rolebasing efforts?

Read about my innovative solution.


RBAC System for Mission Health (2019)

I developed a RBAC system for Mission Health (13k employees). 


Novels (2013 - 2021)

I began writing in 2013. At first, it wasn't something I enjoyed, but I stuck with it. I only have a couple hours a day to write during the week. I get up early and write before work. I make up a little time on the weekends, with about four hours of writing each day. 

The most challenging aspect of writing a book is the amount of effort that must be put into it before you get any feedback. I always keep my stories locked up so that the need to tell someone fuels me. 

I can write a book in about nine months with my work schedule. It's fun to imagine making a living doing it. 

The illustrated children's book took fourteen months. I wanted it to be like THE LITTLE PRINCE, full of depth and meaning. I wasn't sure of my artistic abilities, but it came out all right.

Healthcare Interface development (2013)
My first healthcare interoperability assignment was a real challenge and a great success. I’m proud of this project. There aren’t a lot of people who have developed businesses, written large grant requests, developed marketing, sold the huge range of products and services I have and also been the sole interface developer for a hospital’s EMR migration.

Concierge healthcare analysis (2013)
Concierge healthcare is a market response to government intervention and it could be a powerful one.  I developed a whole series of queries and found that infrequent patients (those who visit physicians on average once per year) fit a concierge model a lot better than the Fee-For-Service model.  Patients save money and the physician offices could earn a lot more, without any additional encounters.  I ran the numbers for the last three years and discovered a potential revenue increase of $140M (8x increase). This was my own initiative.  No one asked for the report.

Outsourced collections project (2012)

Interface development project distributing charges to three different companies for collection of insurance, personal and worker’s compensation balances.

My Article & UPTIMEdatabase Strategy (2011)

Marketing a small datacenter in a rural location with minimal budget requires a creative approach.  See if this qualifies…

Winning the $1.3M Virginia Tobacco Commission Grant (2009)

Developing a winning grant application for OnePartner provided a powerful boost for the datacenter operations.

TWISTEDBUYER Procurement Patent (2000)

Like to see something I’ve figured out that no one else has? How about a way to completely transform corporate procurement spending?


This is a collection of online and hardcopy articles that I’ve either written or to which I’ve contributed.

I develop articles to persuade readers toward a strategic objective. One of my great assets is the range of talents I can bring to bear in this persuasion. Designing uninterrupted service counters, developing datacenter/interest maps, downtime databases, blog posting and writing articles on uptime all drive toward the elevation of uptime as a more important selection criteria than price or location. The marketing principles would apply in the marketing of any product or service.

I research at length for illustrations and supporting facts. I favor the direct and strategic communication with a targeted reader over blanket advertising. Traditional advertising (TV spots, newspaper and magazine ads) is potentially useful in increasing brand awareness (although I’ve read articles disputing even this value) but the articles I’ve written have drawn in more clients than the ads I’ve created.


I have a gift for seeing another person’s perspective. This is probably one of the single greatest assets in persuasion. I really dig into the prospect’s objectives, their concerns and even generalizations of their personal career motivations. There’s a small percentage of business decisions that are made solely for the good of the company. The majority combine benefit to the prospect’s company with personal motivations. When a product or service can be shown to benefit both company and buyer/decision-maker you close deals.


I’ve developed numerous applications over the years. A well-crafted application combines an understanding of sales/marketing principles, intuitive usability design, graphical design, programming and database design. Usually this requires different people from each discipline. My talents and experience overlap each of these specialties allowing me to conceive and create independently. Aside from the obvious cost advantage this affords my employers, this also allows disparate media (whitepapers, articles, ads and applications) to pinpoint focus on a persuasion strategy.


Insightful understanding of the essential value proposition combined with a distinctive, creative flair enable me to create some compelling ads.

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